How do you find and select the right ERP business consultant for your company?
Most mid-market manufacturing and distribution organizations are considerably challenged by an ERP project. The primary reason? The sheer measurement and complexity of the initiative.
The typical ERP project cuts throughout each space of the enterprise from finance to the warehouse, and each function, including accounting, stock, manufacturing, quality, shop floor, supply chain and delivery. And it’s tough for the internal workforce to free themselves from their common tasks and instant duties so they can apply the needed time, effort and focus to the ERP project.
Another huge purpose: ERP selection and ERP implementation require a mixture of superior skillsets – capabilities that embrace enterprise process mapping, mission management, change administration and risk management – and data that features a deep understanding of recent enterprise technology and the vendor landscape.
This is why the experience and expertise of an ERP business consultant are very helpful – and sometimes needed for a profitable project and, finally, the conclusion of important advantages.
How do you discover and choose the best ERP business consultant for your firm? Evaluate prospective companies in these 9 categories and with these questions:
1. Experience
Does the agency’s consulting staff know your business and corporations like yours? Will the consultants assigned to the project provide skill sets particular to your enterprise? How long, in common, is the tenure of the consultants assigned to the project?
2. Expertise
How much expertise does the agency have with managing a project like yours? Will it be capable to deal with all of the phases of the project? What is its track record for on-time, on-budget and in-scope efficiency?
3. Scope of Work
Will the consulting agency position up to its sleeves and work aspect by aspect your groups throughout the project? Or will your group be left holding the bag with an extended record of tasks to do with restricted busy resources?
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4. Independence
Is the agency really vendor-agnostic?
5. Services
Does the ERP business consultant agency provide services for every part of your project (enterprise process enhancement, ERP software analysis and selection, ERP implementation, worth realization)? Does the agency present a radical, detailed description of the companies to be delivered?
6. Change Management
Does the agency think about change administration as a vital part of your project? What plans and actions are planned to make sure user adoption and, finally, project success?
7. Reputation
What do the agency’s previous clients say about their experience? Does the consulting agency frequently contribute to industry thought management?
8. Project Deliverables
Are the project deliverables specified? Do the deliverables make sense and add value to the enterprise and throughout the project?
9. Value
How will project success measure? Will, it is only on on-time and on-budget efficiency? Or will there be more depth and maturity within the metrics, similar to whether the enterprise case ROI is achieved? Will the agency determine and quantify alternatives to drive short-term and long-term ROI?